Privacy Policy

Last Updated: October 25, 2026

1. Who we are

NeonContext ("we", "us", "our") runs neoncontext.com, an AI deep-work coach. Questions about this policy: support@neoncontext.com.

2. The short version

  • Your voice is streamed live to Google's Gemini API so Neon can reply. We do not save recordings.
  • If you turn on your camera, video is analysed on your device and is never uploaded.
  • We save your account, sessions, tasks and a few short coaching notes.
  • Analytics only run if you accept cookies.
  • You can export or delete your data from Settings at any time.
  • We do not sell your data.

3. Information we collect

Account information

  • Email address and full name
  • Username, bio, tech stack, timezone and gender preference (all optional)
  • If you sign in with Google or Apple, the basic profile they share through Supabase Auth

Sessions and tasks

  • Session start and end times, duration and status
  • Task descriptions and whether they were completed

Coaching notes

Neon saves short notes about patterns, wins and blockers (up to 25 per person) so it can remember you between sessions. They are private to your account and are deleted when you delete it.

Voice

When you use voice coaching, your microphone audio is streamed in real time to Google's Gemini API, which generates Neon's replies. Voice Activity Detection reduces how much audio is sent, and you can mute your microphone at any time. We do not store your audio. Live captions and the conversation are kept in your browser for the session only and are not saved to your account.

We use Google's paid Gemini API tier. Under Google's Gemini API terms, Google does not use content sent through paid services to improve its products or train its models.

Camera (optional)

If you allow camera access, video frames are analysed inside your browser by models running on your device to tell whether you are at your desk or on your phone. Images and video are not uploaded or saved. The only output sent onward is a short text message, for example "the user left the camera view", so Neon can check in on you.

Payments

If you subscribe to Pro, Stripe processes payment. We store your Stripe customer ID, subscription ID and subscription status. We never see or store your card number.

Technical data

  • IP address, browser type and device information, collected by our hosting provider

Analytics (only if you accept cookies)

If you accept analytics cookies, we use PostHog and Google Analytics to understand how the product is used. PostHog links events to your account and receives your user ID, email address and plan, and it records your IP address to estimate your location. If you reject analytics cookies, neither runs.

Emails

We send a welcome email through Resend, using your email address and name.

4. How we use your information

  • To run focus sessions and voice coaching
  • To remember you between sessions through your coaching notes
  • To manage your account, subscription and billing
  • To send service-related emails
  • To understand and improve the product (analytics, with your consent)
  • To detect and prevent fraud or abuse

We do not sell your personal data or use it for advertising.

5. Who receives your data

ServiceWhyWhat it receives
SupabaseDatabase and sign-inAccount, sessions, tasks, coaching notes
Google (Gemini API)Voice AILive voice audio and text prompts
StripePaymentsBilling details and subscription
VercelHostingRequest data including IP address
ResendEmailYour email address and name
PostHogAnalytics (with consent)Usage events, user ID, email, plan, IP address
Google AnalyticsAnalytics (with consent)Usage events and device information

6. Cookies

Essential cookies keep you signed in and keep the service secure, and cannot be turned off. Analytics cookies are optional and only used if you accept them in the cookie banner. Rejecting them does not affect the service. To change your choice, clear this site's data in your browser and the banner will appear again.

7. Data security

  • Traffic is encrypted in transit with HTTPS, and our database provider encrypts stored data
  • Row Level Security means each account can only read its own records
  • Sign-in is handled by Supabase Auth
  • Payment data is handled by PCI-compliant Stripe
  • Your voice never touches our servers: it is streamed with a short-lived, single-use token

No system is perfectly secure, but we take reasonable steps to protect your data.

8. Your rights

  • Access and portability: download your data from Settings
  • Correction: update your details in your profile
  • Deletion: delete your account from Settings
  • Opt-out: reject analytics cookies, or unsubscribe from marketing emails

If you are in the European Economic Area or the UK you also have rights under data protection law, including the right to complain to your local regulator. To exercise any right, email support@neoncontext.com.

9. Retention and deletion

We keep your data while your account is active. When you delete your account, your profile, sessions, tasks and coaching notes are removed immediately, your subscription is cancelled and your Stripe customer record is deleted. Our database provider may keep backup copies for a short period before they expire.

10. Children

NeonContext is not intended for anyone under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

11. International users

Our providers process data in the United States and other countries. By using NeonContext you understand your data may be transferred to and processed in those countries.

12. Changes to this policy

We may update this policy. We will change the "Last Updated" date above and, for significant changes, tell you by email or in the app.

13. Contact